Offshoring has become an increasingly important component of many outsourcing arrangements, often implemented as part of a provider-led transformation project. Clients must be aware of what plans suppliers have to move elements of the services they provide to off-shore sites. While the move of service components offshore may not have a direct impact on service to the client, the implications in response to business changes; for example, company restructuring, mergers and acquisitions – may be significant in terms of cost and time.

Square Mile Sourcing has practical experience of IT sourcing and BPO. We work with clients to ensure the chosen solution delivers planned cost reduction, retaining flexibility and quality of service.